Terms and Conditions

1. Introduction

Welcome to performancespacehoops.com ("Company", "we", "our", "us")! These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at https://performancespacehoops.com/terms-and-conditions (together or individually "Service") operated by Performance Space LLC.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at [email protected] so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

2. Communications

By using our Service, you agree to subscribe to newsletters, marketing, or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at [email protected].

3. SMS Communication

By providing your phone number and opting in, you agree to receive SMS (text) messages from us. These messages may include promotional content, updates, and other information related to our services. Message and data rates may apply.

Opt-In:

By providing your phone number and agreeing to receive SMS communications, you consent to receive SMS messages from us. You can opt-in during account registration or by updating your preferences in your account settings.

Opt-Out:

You can opt-out of receiving SMS messages at any time by following the instructions provided in the SMS message or by contacting us at [email protected]. After opting out, you will no longer receive SMS messages from us.

Frequency:

The number of SMS messages you receive will vary based on your interactions with us and your use of our services.

Support:

For support regarding our SMS services, you can contact us at [email protected]. Please note that while we strive to provide timely support, response times may vary.

Carrier Disclaimer:

Carriers are not liable for delayed or undelivered messages.

4. Purchases

If you wish to purchase any product or service made available through Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.

We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

5. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, Promotion rules will apply.

6. Subscriptions

Some parts of Service are billed on a subscription basis ("Subscription(s)" or "Membership(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Performance Space LLC cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Performance Space LLC customer support team.

A valid payment method is required to process the payment for your subscription. You shall provide Performance Space LLC with accurate and complete billing information including full name, address, state, zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorize Performance Space LLC to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Performance Space LLC will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

7. Free Trial

Performance Space LLC may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial" or "Free Session").

You may be required to enter your billing information in order to sign up for Free Trial.

If you do enter your billing information when signing up for Free Trial, you will not be charged by Performance Space LLC until Free Trial has expired. On the last day of Free Trial period, unless you canceled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Performance Space LLC reserves the right to (i) modify Terms of Service of Free Trial offer, or (ii) cancel such Free Trial offer.

8. Fee Changes

Performance Space LLC, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Performance Space LLC will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

9. Refunds

We issue refunds for Contracts within three days of the original purchase of the Contract.

10. Content

Content found on or through this Service is the property of Performance Space LLC or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

11. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

In any way that violates any applicable national or international law or regulation.

For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letters," "spam," or any other similar solicitation.

To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

12. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

13. Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

15. Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Performance Space LLC and its licensors. Service is protected by copyright, trademark, and other laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Performance Space LLC.

FAQS

What should I bring to a training session?

You should wear comfortable, breathable clothing that allows you to move freely. Be sure to bring your water bottle and a towel, basketball shoes, and a basketball. We provide basketballs, but we highly recommend bringing your own. True hoopers always carry their basketball shoes and a ball in their bags!

Do I need to be experienced in basketball?

We offer training programs for all levels, from beginners, intermediate, advanced, elite, and pro. First, consult with our professional coaching staff, and then sign up for an athlete assessment and evaluation session to get started!

What are the benefits of performance training?

Our performance training program is designed specifically for basketball. The program includes elements such as change of pace, coordination & balance, stability & strength, power & explosiveness, and braking ability. Through our periodized off-season training, you will not just be stronger, but you will also become an efficient mover to stay healthy and improve your performance on the court.

If I select the Starter or Elite plan, can I only schedule one training per week for the 5th-9th Grade Skills & Performance Programs?

You can schedule more training sessions each week. Additional credits are available for existing members who want to train more.